Difficult Conversations by Douglas Stone (Author)

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Author / Brand: BookPoint

Product Type: Book

Availability: Available to order

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Product Description

Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration.

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