📦 Easy Returns Policy (Books Store)

Easy Returns & Refund Policy

Hum chahte hain ke aap ka shopping experience simple aur tension-free ho.

✅ Return Eligibility

• Aap order receive karne ke 7 din ke andar return request kar sakte hain

• Book unused, unread aur original condition me honi chahiye

• Damaged, misprinted ya wrong book receive hone par return bilkul acceptable hai

❌ Non-Returnable Items

• Read ki hui books

• Sale / discounted items

• Books jin par damage customer ki wajah se ho

🔁 Return Process

1. Humein email ya contact page ke zariye order number ke sath contact karein

2. Hamari team 24–48 hours me response karegi

3. Approval ke baad return instructions share ki jayengi

💰 Refunds

• Refund original payment method me diya jayega

• Processing time: 5–7 working days

• Shipping charges non-refundable hain (agar fault customer ka ho)

🚚 Return Shipping

• Agar book galat ya damaged ho → return shipping hum pay karenge

• Agar customer ki choice par return ho → shipping customer pay karega

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🔐 Privacy Policy

Privacy Policy

Aap ki privacy hamare liye bohat important hai. Yeh policy batati hai ke hum aap ka data kaise use aur protect karte hain.

📌 Information We Collect

• Name

• Email address

• Phone number

• Shipping & billing address

• Order & payment details

📌 How We Use Your Information

• Orders process aur deliver karne ke liye

• Customer support provide karne ke liye

• Order updates aur important notifications bhejne ke liye

• Website experience improve karne ke liye

🔒 Data Protection

• Aap ka personal data secure servers par store hota hai

• Hum aap ki information kisi third party ko sell ya share nahi karte

• Payment details secure payment gateways ke zariye process hoti hain

🍪 Cookies

• Hum cookies use karte hain taake website experience better ho

• Cookies aap ke browser settings se disable ki ja sakti hain

🤝 Third-Party Services

• Shipping partners

• Payment gateways

• Analytics tools (sirf performance improve karne ke liye)

🔄 Policy Updates

Hum waqt ke sath is policy ko update kar sakte hain. Changes website par reflect kiye jayenge.

📧 Contact Us

Agar aap ko privacy ya data se related koi sawal ho to:

• Contact Us page ke zariye rabta karein

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✅ Pro Tip (Shopify ke liye)

• Easy Returns → Footer menu me add karo

• Privacy Policy → Shopify Settings → Legal → ya separate page me

• Chaaho to main:

  • isay short / premium tone me rewrite kar doon

  • ya US / international compliance ke hisaab se adjust kar doon

Bas batao 👍